Source evidence
RFC drafts, change context, risk notes, service constraints, CAB criteria, implementation plans, and rollback notes enter the protocol.
RFC Quality ProtocolSource-grounded
From change drafts to CAB-ready quality governance.
Score RFCs across overall quality, ITIL compliance, risk level, business value, technical readiness, and stakeholder confidence, with a bounded reflection loop that can critique and improve weak drafts before CAB review. The final score is derived from overall quality, with supporting review context retained for inspection.
RFC scorecard
Live89
RFC
score
CAB
Ready
PassClarity88
PassITIL alignment92
WatchRisk posture74
PassRollback readiness100
Checked against
ITIL 4Change mgmtRollbackBlast radius
89
Score
88
Clarity
74
Risk
CAB
Verdict
Operating flow
Evidence becomes operating state.
The protocol structures source evidence, applies its method, records management actions, and updates the resulting operating state.
Change graph
Systems, risks, approvers, stakeholders, affected services, rollback plans, business value, constraints, and dependencies become mapped.
RFC scoring
MCOS scores overall quality, ITIL compliance, risk level, business value, technical readiness, and stakeholder confidence.
Management actions
Teams improve drafts, add rollback plans, assign approvers, resolve risk gaps, validate value, and complete CAB readiness.
Recalculated outputs
Actions update the RFC quality score, risk level, CAB readiness, approval summary, evidence pack, and final route.
Traceable Scoring
The final score is derived from overall quality, with the supporting review context retained alongside it, so any number can be inspected rather than just accepted.
Workspace modules
The durable asset is the working system behind the report.
Dashboards and exports matter. The deeper value is the structured evidence, operating state, decision logic, and management workflow that can be revisited and updated.
RFC Scorecard
01Scores overall quality, ITIL compliance, risk, business value, technical readiness, and stakeholder confidence.
QualityITILRiskReadiness
Reflection Loop
02Uses structured critique and refinement to improve weak RFCs before CAB review.
CritiqueRefineEvaluateApprove
Risk Review
03Identifies operational, compliance, rollback, impact, dependency, and stakeholder risks.
Risk levelControlsMitigationRollback
Business Value
04Connects change request quality to expected outcomes, urgency, impact, and value alignment.
Business caseUrgencyImpactAlignment
CAB Summary
05Produces approval-ready executive summary, rationale, open risks, and evidence-backed recommendation.
CAB-readyApprovalRationaleEvidence
Post-Change Confirmation
06Validates whether the approved change closed correctly and whether evidence supports completion.
ConfirmationEvidenceCloseoutLearning
Management actions
A correction should change the operating record.
Validations, owner assignments, risk decisions, and approved changes are operating events. They should update the underlying state rather than remain comments beside a static report.
Management action → state update → recalculated dashboard → revised output.
Improve RFC Draft
Recalculates state
quality scoreclarityapproval readinessCAB summary
Add Rollback Plan
Recalculates state
risk leveltechnical readinessstakeholder confidence
Assign Approver
Recalculates state
approval pathstakeholder confidenceCAB readiness
Resolve Risk Gap
Recalculates state
risk scoremitigation planevidence package
Validate Business Value
Recalculates state
business value scoreapproval probabilityexecutive summary
Operating view
Change requests become measurable governance assets.
RFC Quality turns uneven change drafts into scored, improved, audit-ready submissions that reduce rework and improve approval confidence.
Dimension
What it measures
Current risk
Action
Output
Overall quality
Clarity and completeness
Medium
Improve draft
Quality score
ITIL compliance
Alignment to change practice
Medium
Add controls
Compliance rating
Risk level
Operational exposure
High
Add rollback plan
Risk summary
Stakeholder confidence
Owner and approver readiness
Medium
Assign approver
CAB summary
Governed output layer
CAB-ready quality and evidence package.
RFC Quality produces scored RFCs, risk analysis, executive feedback, rationale, CAB recommendations, and approval-ready evidence.
Output package
RFC quality score
Executive summary
Detailed evidence report
CAB recommendation
Approval rationales
Action plan
Risk remediation plan
Route to change management
Audit-ready documentation
PDF / JSON / CSV package